MeduBox Academy/Help & Support

How Can We Help You, Doctor?

Find quick answers for course completion, certificate downloads, email codes, and device playback, or contact our support desk.

Credits are automatically tracked as you complete required procedure milestones and clinical quizzes within each Masterclass. Once completed, your certificate is generated instantly and can be downloaded from your account.
Yes. All accredited masterclasses and grand rounds on MeduBox Academy meet strict continuing medical education accreditation standards recognized by international medical councils.
You can update your legal physician name anytime in your Account Settings. All new certificates generated after the update will reflect your updated name immediately.
Access is reserved for verified physicians. Before signing in, your account must first be approved through our official store at adization.kr (Shopify). Once approved, enter your registered doctor email to receive a 6-digit verification code in your inbox and log in immediately—no passwords to create, remember, or reset.
Check your spam or junk folder. Verification emails are dispatched from Adization Security. Ensure your email is spelled correctly, or click "Resend Code" after 30 seconds. If issues persist, contact adization@gmail.com.
Yes. MeduBox Academy is fully responsive and optimized for mobile browsers, iPads, and desktop surgical suites with adaptive high-definition bitrate streaming.
MeduBox is the dedicated continuing education and masterclass streaming arm of the Adization ecosystem. Your single Adization physician identity provides unified access across both platforms.

Contact Medical Support

Direct inquiry desk for Adization technical, streaming, and course assistance.

Direct Support Emailadization@gmail.com
Direct reply within 24 to 48 hours for verified physicians.